Shipping policy

MOST PRODUCTS TAKE 3-15 BUSINESS DAYS   TRACKING NUMBERS ARE SENT VIA EMAIL AFTER YOUR ORDER IS PROCESSED.

Packages will be shipped using USPS, FEDEX, DHL depending on your location

***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.

***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE. 

***WE DO NOT SHIP ANY PRODUCTS ON SATURDAYS AND SUNDAYS.

INCORRECT SHIPPING INFORMATION:

If a package is returned to MISS CRAFTY CUSTOMS due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the  customer will be responsible for the return shipping cost as well as the redelivery cost. MISS CRAFTY CUSTOMS  is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

LOST OR STOLEN PACKAGES:

MISS CRAFTY CUSTOMS  is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, MISS CRAFTY CUSTOMS  will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.